FAQ
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Is it possible to request a file size different from the one specified in the product description?
Yes. If you require a specific file size, please contact me prior to making your purchase. Once your request has been reviewed and approved, you may proceed with the transaction, and I will provide the customized file via email within 24 hours.
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Where can I download my files after completing the purchase?
Your purchased files will be available for download at any time through your Order Status page. A confirmation email containing the download link will also be sent shortly after your purchase. If you do not receive this email, kindly check your spam or junk folder. Should you experience any difficulties locating or downloading your files, please do not hesitate to get in touch.
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Do you accept custom or made-to-order design requests?
Yes, depending on the nature of the request. If you are interested in a custom design, please send a detailed message outlining your requirements. I will respond promptly to discuss the project.
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May I request a color modification for a design?
In certain cases, color adjustments can be accommodated. Such modifications are considered custom work. Please contact me with your request so that we may review the available options.
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What type of paper do you recommend for printing the files?
For optimal results, I recommend using heavyweight matte photo paper, premium cardstock, or glossy photo paper, depending on your preferred finish.
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Where do you recommend printing the digital files?
To ensure the highest quality, I suggest using a professional art printing service. I advise against printing at office supply stores or pharmacies (e.g., Staples, Office Depot, CVS, Walgreens), as their equipment and color accuracy may not meet the standards required for art prints.
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Are commercial usage rights included with the digital files?
No. All digital products are intended strictly for personal use. Commercial use, redistribution, resale, or reproduction of the artwork—whether in physical or digital format—is strictly prohibited. Purchase of a file does not imply transfer of copyright or a license for commercial exploitation.
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The print shop I wish to use has requested authorization to print the artwork. Can you assist?
Certainly. If your print service provider requires formal permission, please contact me via email (tinyjoyshogt@.gmail.com). I will be glad to provide written authorization. Should further verification be necessary, I am also available to communicate directly with the print shop on your behalf.